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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Clayton Morehouse

May 30, 2023

5  out of  5 rating by Clayton Morehouse
"Jennifer and her team of experts have been a blessing to work with and I know that I can count on them for all my insurance needs. Working with Bailey Heitzman is by far one of the best insurance experiences I have ever had. She is there when I need her and goes out of her way to make sure I have everything I need."

brandi morehouse

May 30, 2023

5  out of  5 rating by brandi morehouse
"We love this office so much!! They are always so helpful and great at making sure we have all the updated police’s! Bailey Heitzman is our agent and she has been especially amazing and helpful!"

Tammy Kuhs

May 19, 2023

5  out of  5 rating by Tammy Kuhs
"We recently switched insurance agency's. We saved so much money and the customer service was exceptional."

Nathaniel James

May 5, 2023

5  out of  5 rating by Nathaniel James
"Service was fast, friendly, courteous and thorough!!"

Gunner Rubay

May 1, 2023

5  out of  5 rating by Gunner Rubay
"Jennifer and her team are professionals, looking forward to getting a new quote with them once i buy a new car."

Grupero de Corazón

April 24, 2023

5  out of  5 rating by Grupero de Corazón
"Nice Lady. All the time help to you. I recommend Jennifer Webb"

Ron Netherland

April 5, 2023

5  out of  5 rating by Ron Netherland
"I recently made the switch to State Farm after feeling intimidated by the prospect of changing insurance carriers after many years with my previous provider. Despite having no recent claims, my previous carrier consistently increased my premiums by over 50%, citing the cost of goods/services and my location in North Texas. When I informed them that I was looking for a new carrier, their response was less than helpful. Thankfully, I had several options available to me, and that's when I was introduced to Bailey from State Farm. From the moment we began discussing what I was looking for, Bailey's knowledge and expertise were evident. She put together a comprehensive package that not only matched but in some cases exceeded my previous coverage, all while saving me well over $3,000 annually. Throughout the process, Bailey was there to answer all my questions, provide me with the data I needed, and make the transition as seamless as possible. I only regret not making the switch months ago! Thank you, Bailey, for your kind and professional support, and thank you, State Farm, for the cost savings and exceptional service. I highly recommend Bailey and State Farm to anyone looking for top-quality insurance coverage and customer care."

Consuelo Mancha

April 3, 2023

5  out of  5 rating by Consuelo Mancha
"(Translated by Google) excellent experiences Thank you very much State Farm (Original) Excelentes experiencias Muchas gracias State Farm"

Ash T

April 3, 2023

5  out of  5 rating by Ash T
"Added my partner to my insurance and Bianca made the process so simple and easy! She helped us calculate our rates and assisted in giving us a quote with benefits that fit our needs. Highly recommend!"

Bailey Heitzman

March 6, 2023

5  out of  5 rating by Bailey Heitzman
"So happy to have found Jennifer’s office. Everyone there is so kind and very helpful!"

Ishi C

February 24, 2023

5  out of  5 rating by Ishi C
"Jennifer's team is so great!"

Cameron Becker

February 23, 2023

5  out of  5 rating by Cameron Becker
"i love this team, everyone is so kind and helpful!"

Sarah Kuhs

February 15, 2023

5  out of  5 rating by Sarah Kuhs
"Bianka is the best!"

Stephen James

February 10, 2023

5  out of  5 rating by Stephen James
"Great customer service! The staff at this office was very helpful and kind. Thank you Bailey for helping me find a better rate and thank you Sarah for the quickness on my documents!"

Chrissy May

February 9, 2023

5  out of  5 rating by Chrissy May
"Best agent and staff ever!"

Chris Rivera

February 9, 2023

5  out of  5 rating by Chris Rivera
"Jennifer was very helpful with finding a better insurance plan while also saving money. This office has great customer service and I am happy to finally find a good agency I can trust."

PJ Langley

February 9, 2023

1  out of  5 rating by PJ Langley
"TOTALLY incompetent agent. State Farm is a great company, but somehow they let this agent through. I could write a book about their poor service, but instead I filed a complaint with the Dept. of Insurance. -Had two properties insured with State Farm. -Inquired about her high rates and she cancelled my primary residence policy without me ever putting it in writing. She said I cancelled, but oddly enough she only cancelled the policy on the house I had a pending claim. -Never received a cancellation notice. Only found out when State Farm denied coverage. Again, really odd since my other property was not cancelled. -Took over a year to get a refund and they sent the check to an address they NEVER insured and I had not lived at for 7 years. -Based on experience, I finally did cancel policy at other property. SHE STILL CHARGED ME FOR NEARLY 2 YEARS via auto-payment. (I guess I should have paid more attention there) -PUT IN WRITING MY CANCELLATION and personally spoke to both Bianka and Ms. Webb. -They sent me a partial payment for refund. I deposited it AND THEN SHE PUT A STOP PAYMENT ON IT BECAUSE THEY SCREWED UP AND DID NOT PROCESS THE ENTIRE CREDIT. I have the stop payment notice. -Received verification from State Farm ion cancellation and refund. STILL NO PAYMENT! State Farm is a great company, but every big company has their WORST representative and Mds., Webb and her agency in my opinion, and based on experience, are the ABSOLUTE WORST. There are dozens of local State Farm agents...use them, NOT Ms. Webb. PS: Ms, Webb, if you are reading this, please try and dispute any of these facts with details to the cannot. And, you still have not refunded the premiums you stole and now I have a stop payment fee from my bank. Still owes me over $3,500! Never signed up for this agent. Was assigned by State Farm. Called to cancel agency and get a new one from State Farm and she got salty. Cancelled my policy. Only found out last week when I filed a claim. Denied claim and still have never refunded my premiums. Filed complaint against them with Dept. Of Insurance. Lot’s of great State Farm agents...JUST NOT THIS ONE"

Duy Pham

February 8, 2023

5  out of  5 rating by Duy Pham
"Sarah provided me fast, efficient and excellent customer service! Keep up the good work!"

Boris Carrillo

January 3, 2023

5  out of  5 rating by Boris Carrillo
"(Translated by Google) Super excellent service, 100% recommended, Mrs. Bianka López has always provided us with top quality service and attention (Original) Servicio súper excelente, recomendado 100 %, la Sra. Bianka López siempre nos ha prestado un servicio y atención de primera calidad"

Deborah Williams

December 16, 2022

5  out of  5 rating by Deborah Williams
"Received personal service, they worked with me to find the right rates for my budget. Definitely happy I made the move to State Farm."

Jennifer Sandidge

December 15, 2022

5  out of  5 rating by Jennifer Sandidge
"Thanks for taking care of my grandmother"

Ruby Anderson

November 18, 2022

5  out of  5 rating by Ruby Anderson
"Sarah so personable and talk to me on my level. She found me all available discounts and made sure I understood. I feel very confident having my business with her. I would recommend her to everyone."

Daniel Fernandez

November 15, 2022

5  out of  5 rating by Daniel Fernandez
"Friendly, professional, and very helpful. Speak with Sarah, I Recommend her to help you get what you need."

Renee Gonzalez

November 7, 2022

5  out of  5 rating by Renee Gonzalez
"Timothy A. was SO helpful! He helped me out a lot, and had me understand insurance a lot more clearer on how it works. A new adult coming into the adult world def needed someone like him. Great personality, great work ethic & nice! :)"


November 4, 2022

5  out of  5 rating by JAX SAMUELS
"I filed my first auto claim, and was getting frustrated & Sarah saved the day. She walked me through the process, she was kind, positive and did a great job as liaison between me and the online claim process & customer service. This office kept me with State Farm when I was thinking about changing insurance companies."